We’re here
when you need us

Our friendly team is available across the week. Reach out by phone, email or visit us in Mosman.

Get in touch

Send us a message

Please either email at us reception@balmoralmedicalpractice.com.au or complete the form below.
We’ll get back to you within 72 hours. If your matter is urgent, please contact the clinic by phone on 02 8209 3999.

After-Hours Care

For after-hours services, please call 0481 616 950 for our after-hours Doctor to conduct a home visit. Please note:

After Hours fee	$700 call-out fee
Home visit suitability is determined on a clinical needs basis by the consulting doctor

In the event of an emergency, please call 000.

We hope you had
a great experience.

We'd love to hear your positive feedback, or your suggestions on how we can do better.

Share positive feedback Make a complaint

Frequently asked questions

Personal information

Your personal information is private and confidential. A copy of our Privacy Policy can be requested from Reception.

Reminders

We send you recalls/reminders by SMS/mail for follow up consultations and test results. We are committed to preventative health and support Commonwealth and State Reminder programs. This means we may occasionally send you information by SMS/mail on these programs such as Vaccinations and Cervical Screening. If you do not want to receive these reminders, advise your Doctor or reception.

Results

We will contact you within 7 days of your test being performed with the results, usually via email. If your result is urgent, you will be contacted by phone.

Scripts/referrals

If your request is for a prescription or referral not written by a doctor at our Practice before, you must make a standard appointment and normal fees apply.

For repeat scripts/referrals, an appointment is required, either in-person or via telehealth. This is a short, 10 minute consult with a standard fee of $75 and an out of pocket fee of $29.95 after the Medicare rebate.

Transferring medical records from our practice

If you are requesting a transfer of medical records, please contact the practice directly.

This applies to patients requesting their own medical records, parents or legal guardians requesting records for children, and authorised third parties requesting records on behalf of patients.

All medical record transfer requests are managed directly by our practice team. Please contact the practice for further information about the process and any applicable requirements or fees.

Translation services

Please let reception know if you need help with translation or communicating with your Doctor or Allied Health Practitioner. Telephone translation 131 450 Auslan interpreter 1300 287 526

Private Billing – FAQs

Why should I pay a private fee?

At our practice, we passionately believe in providing access to high quality healthcare to our community. As a private billing practice, we are able to meet the rising costs of running a practice to minimise wait times, retain high quality GPs, provide valuable consultations and facilitate services like Women’s Health so that you and your family receive the healthcare that you deserve in a family friendly environment.

No Medicare Card

Patients without a valid Medicare will pay a private fee and are not eligible to receive a Medicare rebate.

How can healthcare providers contact Balmoral Medical Practice?

Our preferred method of correspondence is via secure messaging.

Healthlink EDI: balmmedp

Mailing Address:
Suite 8/148–152 Spit Road
Mosman, NSW 2088